Frequently Asked Questions
Yes, you can order any sample online. You can order up to eight (8) samples free of charge, which will be delivered within 3 days.
If any damaged product is delivered to you, we will replace the damaged product with a new product.
If your product is clearly damaged on arrival, do not open the package straight away. Please take clear images of the damaged box. Then open the box to check if the product is also damaged. If yes, please take a clear image of the damage and send this to our customer service team with your order number, within 7 days of delivery.
Still have questions?
If you still cannot find the answers to your questions, feel free to contact us and we will get back to you shortly.
Not confident to fit yourself?
No problem, we have a team of experts on hand to come and fit your blinds or curtains.
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We charge £25 per blind
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£50 for a pair of curtains or pole
If you are based outside of Leicester, we do charge slightly higher rates please fill out the form below and we will be in touch.We’ll use the information below to contact you about setting up a date and time for your appointment, this can take up to 2 working days.
MADE TO MEASURE MEASURING SERVICE
Need some help to measure? We have a team of experts that can measure your windows for you.
We charge £40 for up to 10 windows. Please book this service prior to placing an order for made to measure blinds or curtains.
We’ll use this information to contact you about setting up a date and time for your appointment, this can take up to 2 days.